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Frequently Asked Questions

  • Why Buy from BestTemplates?

    You will get carefully designed, High quality, Customizable files in all industry standard file formats at a nominal price. All templates include suggestive texts so you do not have to write anything from scratch.

  • How do I Purchase?

    You can make Payment via Paypal or Debit/Credit card. Once payment is successful, you will receive the product on your email or you can download the template anytime by logging into your dashboard. It's that simple!

  • What do I get when I order a graphic product from BestTemplates?

    We will create a free account for you once you enter your email ID on payment success page. Download your purchased templates at unlimited number of times anytime by just logging in to your account. Source files may vary based on type of template you have purchased. We have clearly indicated the file formats & Product details on each page.

  • How much are these files editable?

    Our templates are fully customizable. You can customize templates by cropping, changing the size, adding images, replacing the fonts, adding graphic elements, colors, text and many more.

  • What formats available in BestTemplates?

    Graphic templates available in Illustrator, InDesign, iPages, Keynotes, Photoshop, Presentation, Publisher, MS Word, and Excel.
    Business-related Documents and Templates available in MS Word, Google Docs, Excel, iPages and Numbers.
    Number of Formats will vary based on the template.

  • What am I allowed and not allowed to do with the product?

    Here are a few things you can do with the products you have purchased from our site:

    1. You can use our designs for your personal as well as professional projects/purposes.

    2. You may not resell or distribute the templates that are similar to the nature of our website.

    3. You may not claim exclusive ownership of the products available on our website.

  • Can I use the designs purchased here on any platform?

    Yes, you can use the edited and customized version of the templates purchased on any platform. However, please be informed that our license permits you to only display “edited and derived documents made out of our Templates”. If you want to display our templates for any other reasons besides that, please contact us.

  • Will the license be a one-time fee payment?

    Yes, the payment for the template is a one-time fee without any additional charges. Please read more about the License Policy here.

  • Is there a return policy?

    We will refund in cases where there's no product available in zip or if there are any other discrepancies from our side. Please read about our Refund Policy here.

  • Not received the product after purchase?

    We have never faced such an issue. However, in case that happens, please contact us here.